Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and international privacy standards.
1. Overview
Brightmore Consulting ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy applies to all personal data we process about you, regardless of how it was collected or stored. By using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, postal address
- Professional Information: Job title, company name, industry, professional experience
- Training Records: Course enrollments, certifications, progress data
- Communication Data: Messages, feedback, support requests
- Event Information: Registration details for webinars, workshops, and training sessions
Information Automatically Collected
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookie Data: Preferences, session information, analytics data
Legal Basis: We collect personal data based on legitimate interests, contractual necessity, legal compliance, and your consent where required by law.
3. How We Use Your Information
Training Services
- Deliver training programs and courses
- Track progress and issue certifications
- Provide personalized learning experiences
- Send course-related communications
Consulting Services
- Provide business consulting services
- Assess client needs and requirements
- Develop customized solutions
- Maintain client relationships
Business Operations
- Process inquiries and support requests
- Improve our services and website
- Conduct research and analytics
- Ensure security and prevent fraud
Communications
- Send newsletters and updates
- Provide customer support
- Share relevant industry insights
- Notify about new services
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
Business Transfers
In connection with a merger, acquisition, or sale of all or a portion of our assets, with prior notice to affected users.
With Your Consent
Any other disclosure of your personal information will be made only with your explicit consent.
5. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Restrict Processing
Request limitation of how we use your personal data.
Right to Data Portability
Request transfer of your data to another organization.
Right to Object
Object to processing of your personal data for certain purposes.
To exercise your rights: Contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.
6. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Encryption
Data encrypted in transit and at rest using industry-standard protocols
Secure Infrastructure
Hosted on secure servers with regular security updates and monitoring
Access Controls
Strict access controls and authentication for authorized personnel only
Regular Audits
Periodic security assessments and vulnerability testing
Data Breach Notification: In the unlikely event of a data breach, we will notify relevant authorities within 72 hours and affected individuals without undue delay, as required by GDPR.
Questions About Your Privacy?
Our team is here to help you understand your rights and how we protect your data.